MDI CASE STUDIES
6 Keys to Hiring the Best IT Pros

LOCAL MARKET EXPERTISE SAVES BENCH MODEL RESOURCE COSTS

 

Client

Ahold USA, a grocery retailer with more than 200 stores and 15,000 employees across the southeastern U.S.

Challenge

The company’s IT team was tasked with converting older IBM WebSphere Business Integration software to TIBCO and needed subject matter expert who could lead the project. They first turned to IBM for a resource, but their bench experts were very expensive and could not commit to such a short-term project.

Solution

With our extensive knowledge of the local market, MDI Group identified a former IBM resource who could work on-site to implement the TIBCO project within the client’s timeframe and budget.

Results

With the assistance of MDI Group’s subject matter expert, the client’s extensive four-phase project was completed on-time and with considerably less cost than high-priced bench model resources.

 

LOCAL MARKET KNOWLEDGE FINDS NICHE SKILL SETS

 

Client

Alliance Health Sciences, a leading pathology and testing company to the healthcare industry.

Challenge

After assessing its current IT staff, the client realized the need for additional clinical and external systems resources. A third-party staffing vendor currently used by the client and located in another metropolitan area was unable to find local resources with the niche skill sets required. The vendor’s delay in communicating and presenting suitable candidates had also become a source of frustration among hiring managers.

Solution

MDI Group was approached by the client with the opportunity to find a resource with HL7, integration and database experience. Although this is a difficult skillset to find in any market, MDI Group leveraged our local network to quickly identify a suitable candidate for the role.

Results

Our new client was excited to find such a qualified candidate and hired the resource immediately for a six month contract engagement. At the end of the contract, the client converted the resource into a full time position.

RESOURCE PLANNING HELPS SYSTEM DEVELOPMENT AND SUPPORT

 

Client

Security Finance, a leading financial company and installment loan lender with hundreds of locations across the U.S.

Challenge

The company wanted to develop a new ERP system to modernize its financial operations, but also needed to maintain its legacy system created with PowerBuilder until the upgrade was ready. The real challenge was striking a balance of upgrading its internal IT team’s skill sets and retaining their support capabilities for the outdated platform.

Solution

MDI Group recommended bringing a team of contract PowerBuilder resources onboard to manage legacy system support requirements – allowing the internal IT team to focus on the system upgrade – as well as leveraging the experience of a senior .Net subject matter expert to lead the new system development and personnel training.

Results

MDI Group helped the client plan for its additional resource needs and supplied six contract consultants and the .Net development project leader during the three year project, which was successfully deployed to hundreds of retail locations and financial institutions. The client also avoided the burden of hiring additional full time personnel and having to replace existing resources with outdated skill sets.

SKILL SET PIPELINING LEADS TO PROJECT SUCCESS

 

Client

Swift Transportation, the largest truckload motor shipping carrier in the U.S. with more than 16,000 trucks nationwide.

Challenge

At the onset of a migration from Zend 5 to Zend 8.5, MDI Group provided a senior-level PHP resource to spearhead the project and train internal team members on development. However once the project started, the client realized that additional resources were needed to assist with the workload and meet project deadlines.

Solution

Because MDI Group continuously identifies candidates that match our clients hiring profile and technologies, we were able to quickly identify and place two additional PHP developers on-site under the direction of our senior consultant.

Results

With MDI’s team of PHP resources, the client successfully completed migration earlier than anticipated, and our contract resources were asked to stay on longer than originally planned in order to assist with additional projects.

 

SKILL SET REFINEMENT ENABLES EFFICIENT HIRING

 

Client

CBRE, a global commercial real estate services firm serving owners, investors and occupiers.

Challenge

The client needed to tackle a data integration project involving more than 16,000 users. A senior level Oracle expert was essential to lead the project, but knowing exactly how much experience and what specific additional skills were needed was more difficult for the client to define.

Solution

To better define the client’s needs, MDI Group’s technical recruiters reviewed the client’s project and help determine that a resource with an Exadata specific skill set would be ideal for the role. We then interviewed 20 candidates in order to present the best two options for the client to consider.

Results

After just two interviews, the client knew that MDI Group had presented the ideal resource for the project and hired the candidate. By reducing the interview process from 20 candidates to two, MDI Group allowed the client to focus on project planning instead of resume reviews and interviewing.

PURCHASING SERVICE AGREEMENT HELPS RETAIN CONTRACT LABOR

 

Client

GE, a global leader in the energy industry that provides a comprehensive range of solutions for oil and gas, power generation and energy management to consumers worldwide.

Challenge

The client was experiencing an increasing amount of turnover in independent IT contract resources, which was also increasing hiring costs and making the retention of institutional knowledge more difficult.

Solution

Our service manager proposed a Purchasing Service Agreement (PSA) that would combine contract resources under a single billing arrangement through MDI Group and provide a more attractive compensation package for contractors.

Results

By implementing PSAs, MDI Group was able to reduce IT labor costs and knowledge containment issues for the client while offering attractive W-2 salaries and employee benefits to contract IT resources.

GOOGLE HELPS STREAMLINE THE HIRING PROCESS

 

Client

Sealed Air, a global leader in food safety, facility hygiene and product protection.

Challenge

MDI Group’s client needed to fill 12 positions across 6 different IT areas including network, server, database groups and storage. With several projects already behind schedule, the client requested new ideas to source and evaluate resources that required minimal ramp-up and onboarding time.

Solution

To streamline the candidate review and scoring process, MDI Group created a document sharing system via Google customized to our client and its hiring managers. This system allowed all stakeholders access to manager feedback and interview progress in order to fill positions as quickly as possible.

Results

By using the document sharing system, MDI Group filled 75% of the open positions, and all of our contract resources were ultimately hired as permanent employees.

QUICK DECISION MAKING HELPS HIRE BEST FIT CANDIDATES

 

Client

Goodman Networks, a leading national telecommunications network company supporting more than 90,000 telecom facilities annually.

Challenge

The client’s IT team routinely worked with other organizational departments to hire outside resources for technology projects. However, company stakeholders became frustrated by the number of staffing vendors that submitted candidates who were underqualified or unavailable due to accepting another offer before a hiring decision was made. When the need for additional SharePoint developers arose, the company’s hiring managers wanted a new approach to filling these positions.

Solution

Since MDI Group was a new vendor to the company, we created a client hiring profile for our technical recruiters to screen and pipeline IT professionals that would work well in the client’s environment. We also began proactively submitting IT professionals to hiring managers in order to strengthen our understanding of the client’s culture and hiring preferences. When we were notified of the SharePoint needs, we were able to immediately present the best two candidates from a pipeline of 20 pre-screened resources.

Results

Our two SharePoint resources were so qualified that they were the only resources interviewed by the client’s hiring team. Because MDI Group’s client manager coordinated and streamlined the interview process, only two interviews were needed before job offers were made to both candidates. Our technical recruiters also “pre-closed” both candidates by confirming their willingness to accept job offers with a given start date and pay rate.