Portal Streamlines Access and Workflow for a Hospital System Client A large public hospital system—committed to community health care regardless of the patient’s ability to pay—with over 18,500 surgeries and over 1.2 million total outpatient visits in 2011 alone.   Challenge A small staff of administrators had to manually handle the approval for more than [...]

Centralized Testing Service Improves the Flow of Technology Client The world’s leading manufacturer, marketer and distributor of nearly 500 nonalcoholic beverage brands that employs more than 146,000 people world-wide and operates in more than 200 countries. Challenge The client had noted vastly different levels of quality on projects delivered to the business. As a result, [...]

MDI Delivers at the Buzzer for Television Broadcast Client Client A leading broadcasting company that creates and programs branded news, entertainment, animation, young adult and sports media environments on television and other platforms for consumers around the world with over $620 million in revenue. Challenge The client was to manage the website and game streaming [...]

Testing Performance of a Web-based Order Processing System Client A Fortune 500 communications provider with over 240,000 employees worldwide and $126.7 billion in consolidated revenue. Challenge The client had hired a consultant from a large consulting company to develop a performance load testing strategy and test plans for its proprietary Web-interfaced system used for order [...]

QA Team Delivers Effective Testing on a Deadline Client A Fortune 500 communications provider with over 240,000 employees worldwide and $126.7 billion in consolidated revenue. Challenge The client was about to go through a major merger and faced strict deadlines for testing core billing, subscriber and financial systems prior to the acquisition. With deadlines fast [...]

Action Plan and Quality Assurance Strategy for a Fortune 500 Communications Provider Client A Fortune 500 communications provider with over 240,000 employees worldwide and $126.7 billion in consolidated revenue. Challenge Without a standardized quality assurance (QA) process in place, the client’s data warehousing team couldn’t keep up with the high demand for standard and specialty [...]

A Supplier Extranet is Generated for a Leading Energy Management Client Client A large division of a Fortune 100 corporation and one of the world’s leading suppliers to the energy industry, providing a comprehensive range of solutions for oil and gas, power generation and energy management. Challenge The client had committed to increasing internal productivity [...]

Consultant On-Boarding Accelerates Productivity and Project Completion Times Client The world’s leading manufacturer, marketer and distributor of nearly 500 nonalcoholic beverage brands that employs more than 146,000 people world-wide and operates in more than 200 countries. Challenge Consultant orientation (on-boarding) is critical for getting new hires ready to jump into the client’s culture and project [...]

Banking Client Saves with Infrastructure Support Services Client One of the nation’s largest commercial banking organizations with over 1,600 branches and total assets of $173.4 billion. Challenge In order to meet the ongoing technology requirements of the financial services industry, the client needed to upgrade 10,000 workstations across seven states in its mid-Atlantic and southeast [...]

Comprehensive Information Design Support Helps Client SAP Implementation Flow Smoothly Client The world’s leading manufacturer, marketer and distributor of nearly 500 nonalcoholic beverage brands that employs more than 146,000 people world-wide and operates in more than 200 countries. Challenge As the client implemented the full suite of SAP modules, it needed to develop comprehensive training [...]