Excerpt as published in the Strategies section of the Atlanta Business Chronicle — February 22, 2013

The rapid evolution of technology is inspiring savvy business leaders to shift their valuation of IT departments from cost centers to strategic mechanisms of growth and profitability. Whether it’s mobile apps to facilitate customer interactions or sophisticated software programs to streamline operational processes, innovative technologies — and the people who create technology solutions — are now the best competitive advantages a growing company can develop. Read more

Portal Streamlines Access and Workflow for a Hospital System

Client

A large public hospital system—committed to community health care regardless of the patient’s ability to pay—with over 18,500 surgeries and over 1.2 million total outpatient visits in 2011 alone.
 
Challenge

A small staff of administrators had to manually handle the approval for more than 9,000 incoming requests to access the client’s internal systems. As a result, patient services were often delayed due to approver unavailability, and an audit trail of each business process was unavailable. General ad hoc reporting on the approval processes was also nonexistent. Read more

MDI Group recently hosted its Spring 2013 Technology Executive Forum Series with events that took place April 17 – 25, 2013 in four of the markets in which it operates: Atlanta, Dallas, Greenville and Phoenix. The discussion topic was “Cross Functional Teams – Alignment between IT and the Business,” and technology executives representing 40 organizations shared their perspective and insight on this critical topic in today’s IT industry. Read more

In a recent article from the Phoenix Business Journal, several executive recruiters weighed in on whether or not Phoenix is an attractive location for job seekers. When asked the question, “Is it getting easier or more difficult to attract qualified candidates to the Phoenix area?” nearly all of the recruiting professionals responded with very positive feedback. Read more

IT workforce solutions leader grows to accommodate Austin’s booming technology industry

May 1, 2013 (Austin, Texas) – MDI Group (MDI), a leading national technology services provider, announced today that it has expanded its national footprint with a new Austin office location and staff team.  The expansion comes on the heels of MDI’s recent office opening in Fort Worth, for a total of three Texas and seven national locations. Read more

Sales is a part of all jobs—even in IT. An IT professional may need to sell a strategy, an innovative idea, a solution, etc. Most organizations have at least one IT professional who acts as a liaison between IT and the business, and this role often looks a lot like sales because its primary functions include identifying customer needs, managing demand and pitching new ideas and services. Therefore, these IT professionals may need to adopt more of a sales mindset. Read more

Three of MDI Group’s markets were recently listed among the top 10 fastest growing cities in the U.S. From 2000 – 2010, the average national population growth rate was less than 10%, but each of the cities listed saw at least 30% growth. With a branch office in Charlotte, Austin and Greenville, MDI Group is ready to draw on local market expertise to help organizations tackle what’s next in terms of emerging technology projects and challenging business objectives. Read more

One year from now on April 8, 2014, Microsoft will officially end support for Windows XP SP3 and Office 2003 products. Is your organization thinking about migrating to newer platforms? Read more

As business and IT intersect, it’s imperative for IT professionals to have some business skills in order to succeed. They don’t have to be well-versed in all business skills across the board, especially ones that require intensive specialization. Instead, there are 10 fundamental business skills that every IT professional must master. Read more

Centralized Testing Service Improves the Flow of Technology

Client

The world’s leading manufacturer, marketer and distributor of nearly 500 nonalcoholic beverage brands that employs more than 146,000 people world-wide and operates in more than 200 countries.

Challenge

The client had noted vastly different levels of quality on projects delivered to the business. As a result, the client needed to leverage an independent, centralized testing service to provide consistent application of industry-standard terminology, processes, procedures and testing-tool usage across IT projects. Read more

MDI Delivers at the Buzzer for Television Broadcast Client

Client

A leading broadcasting company that creates and programs branded news, entertainment, animation, young adult and sports media environments on television and other platforms for consumers around the world with over $620 million in revenue.

Challenge

The client was to manage the website and game streaming for the 2011 NCAA Men’s Division I Basketball Tournament. Five weeks before the tournament was to begin, development and testing of the March Madness website were far behind schedule. The urgent quality assurance testing needs included intensive applications such as online video streaming, social media experience and other Web-based sports applications. Interactive advertisements from national sponsors also needed testing on multiple platforms to assure they were executed properly. Read more