Excerpt as published in the Strategies section of the Atlanta Business Chronicle — February 22, 2013
The rapid evolution of technology is inspiring savvy business leaders to shift their valuation of IT departments from cost centers to strategic mechanisms of growth and profitability. Whether it’s mobile apps to facilitate customer interactions or sophisticated software programs to streamline operational processes, innovative technologies — and the people who create technology solutions — are now the best competitive advantages a growing company can develop.
Hiring full-time IT personnel with all the technology skill sets needed to create innovative solutions takes up a significant portion of operational budget. Further, strained IT resources cause teams to scramble from one mission-critical “break/fix” issue to another, leaving little time to focus on higher-value projects.