A Better Way to ManageWhen you need to dedicate greater focus on core business objectives and related IT initiatives, implementing a contingent workforce management program simply makes sense. It’s a cost-effective way to ensure a steady flow of skilled professionals who can execute your projects without sacrificing internal resources that are better directed elsewhere. This is particularly important considering the rapidly evolving nature of technology and the challenge of finding resources in a marketplace of unprecedented demand. It’s also an increasingly popular option for IT professionals who value flexibility and variety in their careers. But this strategy doesn’t come without its stressors. So is there a better way to manage your contingent IT workforce?

The Stress of Managing a Contingent IT Workforce

The following challenges probably sound familiar:

  • Despite the many advantages of a contingent workforce, managing the recruitment, hiring, onboarding and administration of these workers becomes ever more complex, particularly when your needs reach high-volume status.
  • The challenge of high-volume staffing increases if a company’s hiring processes are inconsistent across departments or locations. These inefficiencies frequently lead to redundancies and higher costs.
  • Benchmarking the bill rates of independent contractors is a significant difficulty. There are many factors to take into account; plus, as demand for high-tech professionals gets ever more competitive, market rates increase accordingly.
  • Increasingly, businesses require more than just a technical fit, even in from contingent workers. Business skill sets are growing in importance, resulting in a more complex hiring profile.
  • Mitigating risks associated with managing different contract terms across multiple IT staffing suppliers.

These challenges are such that even if a contingent IT workforce succeeds in controlling a company’s costs and improving efficiencies, the increasingly complex goals of the IT department may remain unmet.

Isn’t That What an MSP Is for?

Many companies turn to a Managed Service Provider (MSP) for help managing their contingent IT workforce. You might be one of them. An MSP can certainly resolve many of these problems, taking the challenges of hiring and wage benchmarking off your hands.

But that’s not the end of the story. As IT leaders are more frequently tasked with aligning technology with business objectives, a partner must deliver more than a benched network of professionals and an expertise in staffing. MSPs that provide these things are good at what they do, but as the goals of your contingent workforce outgrow traditional objectives, a new approach is needed.

A Better Way to Manage Your Contingent IT Workforce

A better approach to managing your contingent IT workforce requires an in-depth understanding of technology and the IT employment market and how those factors fit into your business objectives. In essence, it’s about combining the services of a traditional MSP with the strategic, high-touch capabilities of an IT consultancy.

So what does that look like?

  • Applying deep subject matter expertise of the IT industry and evolving marketplace to tactically plan for talent acquisition via appropriate service model, including Time & Material, Fixed-Price (SOW), and Off-shore.
  • Dedicating time to understanding your company, its culture and its business goals from the inside out in order to fully customize a strategic contingent workforce program.
  • Streamlining and integrating end-to-end labor procurement workflow to increase efficiencies and effectiveness.
  • Deploying best practices to find best-fit candidates with a balance of technical skills, business acumen, and cultural fit.
  • Mitigating any risks associated with co-employment and independent contractors, including worker misclassification, tax appropriation, and nondisclosure agreements.
  • Facilitating open communication between all parties.

Aligning your contingent IT workforce with your business objectives is key. That’s where MDI Group can take the lead. We recognize the advantages to the contingent workforce but want to help you take it to the next level. Let us know your needs and challenges. We’ll get to work on your behalf.


Brian Knapp is the Executive Vice-President, Operations at MDI Group. If you are interested in learning more about how to justify hiring the best IT talent, contact Brian directly at bknapp@mdigroup.com, or call us 888-416-7949.  MDI Group has offices and specializes in recruiting IT talent in Atlanta, Austin, Charlotte, Dallas/Fort Worth, Greenville and Phoenix.[/fusion_text]