QA Team Delivers Effective Testing on a Deadline

Client

A Fortune 500 communications provider with over 240,000 employees worldwide and $126.7 billion in consolidated revenue.

Challenge

The client was about to go through a major merger and faced strict deadlines for testing core billing, subscriber and financial systems prior to the acquisition. With deadlines fast approaching, the client did not have the internal resources to get these critical projects done.

Solution

MDI proposed a team staffing solution—an entire team of consultants to provide a range of services in support of the client’s project. The team consisted of nine senior quality assurance analysts with a solid balance of skills and experience. This team was responsible for planning and performing all functional, integration and regression testing necessary to support the acquisition. MDI’s solution included the following services:

  • Develop a testing strategy to ensure complete testing
  • Develop test scripts based on user scenarios to ensure that system changes met objectives
  • Execute the test plans
  • Review and approve changes to security profiles to support the business process
  • Document any problems or issues

Results

MDI’s team staffing solution ensured that all systems were effectively tested in the project’s allocated 16-month timeframe. It also provided a streamlined communication and invoicing framework for the project with consistency of consultants and team cohesiveness. Overall, the team successfully alleviated the pressure of the increased workload from the upcoming acquisition.